I worked with the loop to get my first hi-fi stereo. It was a small job, but it was a big investment for me. Everyone I worked with was very professional and I found them to be very responsive to my needs. I felt like they really went the extra mile to make sure I got the equipment that was right for me rather than what might have been the easiest for them to get out the door. I plan to add a component or two before too long, and I will definitely trust the loop to do right by me when that time comes.