From my experience with audio/visual companies there have been some positives and some negatives and unfortunately you never really know what experience you may have until after work has begun. Fortunately, The Loop was a very positive experience with them delivering on everything we discussed with professionalism, and speed. They are knowledgeable about equipment and setup, however, they stand above their competition in their ability to relate to those of us who are not so up-to-speed on technology and how it can all work together for you.
I will be recommending The Loop to friends, family and co-workers and will also call them 1st when I am ready for my next upgrade.